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The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.
Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.
Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.
| Performance | |
|---|---|
| Product type | Headset |
| Auto power off | No |
| FM radio | No |
| Headset type | Binaural |
| Operating temperature (T-T) | -10 - 55 °C |
| Storage temperature (T-T) | -5 - 55 °C |
| Certification | Cisco;Unify;Microsoft Teams;Zoom certified;Works with Google Meet;Amazon Chime;Works With Chromebook |
| Voice guidance | No |
| Virtual surround | No |
| On/off switch | No |
| LED indicators | Call |
| Heart rate monitor | No |
| Optimized for | Microsoft Teams |
| Works with Amazon Alexa | No |
| Motion sensor | No |
| Hearing protection technologies | Jabra PeakStop |
| Phonebook access profile (PBAP) | No |
| Over the Air Updates (OTA) | No |
| HD voice | No |
| Daisy chain | No |
| Auto-connect | No |
| Steel hinges | No |
| In-ear pressure relief | No |
| Housing material | Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE) |
| Refurbished | No |
| Bone conduction sensor | No |
| Unified communications | No |
| Push-to-Talk (PTT) | No |
| Power bass | No |
| Technical details | |
| Speakerphone | No |
| Headset type | Binaural |
| Applications supported | Engage+;Jabra Direct;Jabra Xpress |
| Maximum input power | 30 mW |
| Easy pairing | No |
| Charging case | No |
| Multipoint connectivity | No |
| Design | |
| Product type | Headset |
| Headset type | Binaural |
| Certification | Cisco;Unify;Microsoft Teams;Zoom certified;Works with Google Meet;Amazon Chime;Works With Chromebook |
| On/off switch | No |
| Ports & interfaces | |
| Connectivity technology | Wired |
| USB connectivity | Yes |
| Bluetooth profiles | SBC |
| Bluetooth Low Energy (BLE) | No |
| Near Field Communication (NFC) | No |
| Frequency response (talk mode) | 100 - 14000 Hz |
| Frequency response (music mode) | 50 - 20000 Hz |
| Headphones | |
| Maximum input power | 30 mW |
| Driver unit | 2 cm |
| Heart rate monitor | No |
| Noise reduction | No |
| HearThrough | No |
| Microphone | |
| Microphone frequency | 100 - 14000 Hz |
| Microphone sensitivity | -26 dB |
| Microphone mute | No |
| Digital Signal Processing (DSP) | No |
| Control unit | |
| Control unit weight | 68 g |
| Battery | |
| Fast charging | No |
| Replaceable battery | No |
| Indication | |
| LED indicators | Call |
| Music player | |
| FM radio | No |
| Operational conditions | |
| Operating temperature (T-T) | -10 - 55 °C |
| Storage temperature (T-T) | -5 - 55 °C |
| Weight & dimensions | |
| Weight | 65 g |
| Width | 167 mm |
| Height | 54 mm |
| Depth | 167 mm |
| Control unit weight | 68 g |
| Packaging data | |
| Package width | 185 mm |
| Package height | 249 mm |
| Package depth | 50 mm |
| Package width (imperial) | 18.5 cm (7.28") |
| Package height (imperial) | 24.9 cm (9.8") |
| Package depth (imperial) | 5 cm (1.97") |
| Carrying case | No |
| Packaging content | Headset;Carry pouch;Warranty and warning leaflets |
| Packaging content | |
| USB cable length | 2.4 m |
| Packaging content | Headset;Carry pouch;Warranty and warning leaflets |
| Carrying case | No |
| Charging case | No |
| Charging stand | No |
| Certificates | |
| Certification | Cisco;Unify;Microsoft Teams;Zoom certified;Works with Google Meet;Amazon Chime;Works With Chromebook |
| Certified for Microsoft Teams | Yes |
| Power | |
| USB Type-C charging port | No |
| Features | |
| Optimized for | Microsoft Teams |
| Other features | |
| Maximum input power | 30 mW |
| Auto power off | No |
| Speakerphone | No |
| Width (imperial) | 16.7 cm (6.57") |
| Height (imperial) | 5.41 cm (2.13") |
| Depth (imperial) | 16.7 cm (6.57") |
| Bluetooth profiles | SBC |
| Digital Signal Processing (DSP) | No |
| Applications supported | Engage+;Jabra Direct;Jabra Xpress |
| Bluetooth Low Energy (BLE) | No |
| Near Field Communication (NFC) | No |
| Control unit weight | 68 g |
| USB cable length | 2.4 m |
| Voice guidance | No |
| Virtual surround | No |
| Packaging content | Headset;Carry pouch;Warranty and warning leaflets |
| Operating temperature (T-T) | 14 - 131 °F |
| On/off switch | No |
| Heart rate monitor | No |
| Protective pouch | No |
| Cable length (imperial) | 19.8 cm (7.8") |
| Automatic volume adjustment | No |
| Voice control | No |
