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Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
| Performance | |
|---|---|
| Product type | Headset |
| Microphone type | Boom |
| Recommended usage | Calls/Music |
| Country of origin | Mexico |
| Headset type | Monaural |
| Wearing style | Head-band |
| Product colour | Black |
| Volume control | Button |
| Cable length | 2.085 m |
| Control unit type | In-line control unit |
| Control type | Buttons |
| Operating keys | Answer/end call, Mute, Volume +, Volume - |
| Colour name | Black |
| Technical details | |
| Headset type | Monaural |
| Wearing style | Head-band |
| Product colour | Black |
| Country of origin | Mexico |
| Box contents | Headset |
| Sustainability compliance | Yes |
| Sustainability certificates | TCO |
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1969 mm |
| Design | |
| Product type | Headset |
| Microphone type | Boom |
| Headset type | Monaural |
| Wearing style | Head-band |
| Product colour | Black |
| Volume control | Button |
| Control type | Buttons |
| Colour name | Black |
| Ports & interfaces | |
| Connectivity technology | Wired |
| Cable length | 2.085 m |
| Headphones | |
| Ear coupling | Supraaural |
| Microphone | |
| Microphone type | Boom |
| Control unit | |
| Control unit type | In-line control unit |
| Control type | Buttons |
| Software | |
| Windows operating systems supported | Windows 10, Windows 11 |
| Mac operating systems supported | MacOS |
| System requirements | |
| Windows operating systems supported | Windows 10, Windows 11 |
| Mac operating systems supported | MacOS |
| Sustainability | |
| Sustainability compliance | Yes |
| Sustainability certificates | TCO |
| Weight & dimensions | |
| Weight | 52 g |
| Width | 111 mm |
| Height | 67 mm |
| Depth | 149 mm |
| Packaging data | |
| Package width | 190 mm |
| Package height | 55 mm |
| Package depth | 175 mm |
| Package weight | 179 g |
| Packaging content | |
| Box contents | Headset |
| Logistics data | |
| Pallet gross weight | 171.8 kg |
| Master (outer) cases per pallet | 96 pc(s) |
| Master (outer) cases per pallet layer | 12 pc(s) |
| Certificates | |
| Certified for Microsoft Teams | Yes |
| Supplier features | |
| Country of origin | Mexico |
| Other features | |
| Country of origin | Mexico |
| Compatibility | Compatible with PCs via USB Type-A cable or USB Type-A/C adapter |
| Volume control | Button |
| Compatible operating systems | Windows 11; Windows 10; macOS |
| Colour name | Black |
| UNSPSC-code | 43191638 |
